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How do I redeem my giftmetime gift card?

To redeem your gift card, simply choose your desired service and enter the code from your gift card into the box at checkout. We will then email you your specific voucher code that can be redeemed directly on the website of the service provider you have chosen. 

What is Giftmetime?

Giftmetime is an unique platform that allows users to purchase and send gift cards that can be redeemed for various experiences, services, and activities to their loved ones, providing them with the gift of time.

How does Giftmetime work?

On Giftmetime users can choose to buy either a physical gift card or a digital gift card. The digital gift card can be customised and the user can scheduled when to be sent. The receiver is a gift card users can browse through a curated selection of experiences, select the desired gift card, personalize it, and send it directly to the recipient via email or physical mail.

What kind of experiences can I gift through GiftMeTime?

Our platform offers a diverse range of experiences. From meal delivery, postpartum meal delivery, childcare support, sleep consultancy, life and career coaching, fitness and nutrition, virtual assistants as well as concierge services, there's something for everyone.

Can I personalize the gift cards?

Yes, absolutely! You can personalize the digital gift cards with a heartfelt message or even a video and choose from various designs to make your gift extra special and meaningful for the recipient. You can also schedule when to have it sent via email!

How do recipients redeem their gift cards?

Recipients can easily redeem their gift cards on www.giftmetime.com. They can browse through the available services offered, select their preferred option, and apply the gift card code during the checkout process. An email will be sent to them with a unique code from the service provider and instructions on how to fulfil the purchase directly with the provider.

What if the gift card value does not match the selected provider's offer?

If the selected service costs less than the gift card value, the difference remains on the gift card and can be used towards another purchase. If it's more, you can pay the difference via credit card or Paypal on our partner's website.

How do you screen your service providers?

We select highly rated, tried and tested services that are either market leaders in their field or well established and highly recommended in their industry. Feel free to Google them!

Does my voucher expire?

Our gift cards have a validity period of two years. We strive to offer expiration dates to ensure recipients have ample time to enjoy their gifts.

I have lost my Giftmetime voucher. What should i do?

No worries. Please contact us directly.

Is Giftmetime available internationally?

Currently, Giftmetime primarily operates within Germany but many services can be used internationally if they can be done online such as coaching and concierge support services. However, we are continually expanding our reach to make our services accessible to more customers globally.

How can i contact Giftmetime's customer support?

If you have any further questions, concerns, or inquiries, please don't hesitate to reach out to our customer support team. You can contact us through our website's contact form.